Casino / Sports
00hi77 operates under a defined policy framework that sets out your rights, our obligations, and the conditions under which your account and transactions are handled. Access to this platform depends on your local law and eligible regions in Bangladesh.
Our terms apply to every account interaction on 00hi77 — from the moment you register through every session, wallet action, and support request you make. The framework is structured to be readable, not buried in legal language you have to decode. Where your account connects to a payment route — whether that is Nagad, Upay, or Bank Transfer — the same policy governs how those transactions are recorded and what recourse you have if something goes wrong. We do not apply different rules to different payment methods; the policy is consistent across all verified routes. Eligibility to use this platform depends on your local law and the regions where access is permitted. If you are in Bangladesh and your access is supported, these terms are the binding document between you and us. We update this policy when our practices change, and we notify you through your registered account before material changes take effect. Reading this page in full is the clearest way to understand what we commit to and what we ask of you in return.
Understanding where our policy applies — and where it stops — helps you know exactly what protections are in place for your account.
Our policy covers how your account is created, verified, and maintained. This includes login behaviour, session controls, and the steps we take when account security is at risk. What happens inside your account is within our policy scope.
Deposits and withdrawals processed through Nagad, Upay, or Bank Transfer fall under this policy. We record each transaction against your account and retain those records according to the retention schedule described in the trust section below.
The games, lobby pages, and informational content published on 00hi77 are covered by our content and intellectual property terms. You may not reproduce or redistribute site content without written permission from us.
Payment processors, game studios, and any external service you reach through a link on our site operate under their own terms. Our policy does not extend to those third parties, and we are not liable for their practices or decisions.
You have concrete options when it comes to your account data and how we handle it. These are not abstract entitlements — each one has a clear path you can follow through your account or our support channel. If you believe a record in your account is incorrect, you can raise a correction request directly through the support route listed on this page. We will review the record and respond with our findings. If you want to know what data we hold against your account, submit a data review request and we will provide a summary of the categories we store. You can also request that we close your account and delete non-essential data, subject to our legal retention obligations. Every request is logged and tracked so you can follow its status.
Open the account history section to see transaction logs, session records, and any policy notices sent to your registered address. These are available to you at any time without a formal request.
If your registered name, contact details, or payment information is wrong, update it through the account settings page or contact support with the correct information and we will action it.
Send your question through the support channel listed in the section below. Reference your account ID so we can locate your records and give you a specific answer rather than a general one.
Submit a closure request through support. We will confirm what data is retained for legal compliance and what is deleted, and we will give you a timeline before we proceed.
If you have a question about how this policy applies to your account, use the contact routes below. We handle policy queries separately from general support so they reach the right team.
Submit your policy question through the support form in your signed-in account area. Include your account ID and the specific policy section your question relates to.
Send a written query to our published support address. Email is the recommended route for formal requests such as data review, correction, or account closure.
The help centre on 00hi77 contains published answers to common policy questions. Check there first — many account and data questions are answered without needing to contact us directly.
Our approach to data handling is straightforward: we collect what is necessary to run your account and process your transactions, and we do not sell or share it with third parties for marketing purposes.
We store account registration data, transaction records, and session logs. Nagad, Upay, and Bank Transfer transactions are recorded against your account ID. We do not store full payment credentials on our servers — those are handled by the payment processor directly.
We use session cookies to keep you signed in and functional cookies to remember your lobby preferences. Analytics cookies are used in aggregate only. You can manage cookie preferences through the settings link in the site footer.
Your account is protected by password authentication and session controls. If we detect unusual access patterns, we may suspend the session and ask you to verify your identity before continuing. You can review active sessions in your account security settings.
We retain transaction records for the period required by applicable financial regulations. Non-essential data is deleted when you close your account. You can request a summary of what we hold and for how long through the support contact route above.
These are the questions we receive most often about how our policy works in practice.
Access to 00hi77 depends on your local law and eligible regions. If you are in a supported region of Bangladesh and your account is active, this policy applies in full to your account, transactions, and data.
Submit a data review request through the support email or the in-account support form. Include your account ID. We will respond with a summary of the categories of data we hold and the retention period for each.
Yes. Go to account settings to update contact details and payment information directly. For records you cannot edit yourself — such as historical transaction entries — contact support with the correct details and your account ID.
Non-essential data is deleted after account closure. Transaction records and identity verification data are retained for the period required by applicable regulations. We will confirm the exact retention schedule before we process your closure request.
Yes. All transactions processed through Nagad, Upay, or Bank Transfer are recorded under this policy. Each transaction is logged against your account and is available in your account history. The payment processor handles credential security on their end.
We notify you through your registered account contact before any material change takes effect. The updated policy is published on this page with a revision note. Continuing to use your account after the effective date means you have accepted the updated terms.