Casino / Sports
00hi77 keeps your account data under clear, documented controls — what we collect, why we collect it, and how you can act on it. Access to this platform and its privacy terms depends on your local law and eligible regions.
When you open an account on 00hi77, we collect the information needed to verify your identity, process transactions through your chosen payment route — Nagad, Upay or Bank Transfer — and maintain your session across devices. This includes your registration details, wallet identifiers linked to your account, browser and device signals used to keep your session stable, and records of account activity such as deposits and withdrawals. We do not sell this data to third parties for marketing. Data shared with payment processors is limited to what those processors require to complete a transaction you have initiated. Where you access 00hi77 from Bangladesh, local legal requirements may shape which data we hold and for how long. We retain account records for as long as your account is active and for a period after closure as required by applicable rules. You can find the full retention schedule by contacting our support team through the route listed in this policy. We review this policy periodically; any material change will be reflected in a revised version posted at this URL. Continued use of the account after a posted update means you have seen the revised terms. If your local law restricts any element of this policy, that law takes precedence over our stated practice in that jurisdiction.
Understanding what falls inside and outside this policy helps you know exactly which data practices we are responsible for and which sit with a third party. Each of the four areas below has a distinct boundary so there is no ambiguity about who governs your data at each stage of your account journey.
Login credentials, session tokens and device identifiers used when you sign in are covered fully by this policy. We control how they are stored and when they expire. You can request a record of active sessions through account support.
Deposits and withdrawals made through Nagad, Upay or Bank Transfer involve a payment processor outside our direct control. We pass only the minimum data required. That processor's own privacy terms govern how they handle your payment details on their side.
Your browsing behaviour within the 00hi77 site — pages visited, games opened, lobby navigation — is recorded in aggregate for service improvement. This data does not identify individual game sessions to third parties and is not shared outside the platform.
Links or embedded content that direct you away from 00hi77 are not covered here. Once you leave our domain, the destination site's privacy terms apply. We do not control or review the data practices of external sites, even where they are linked from our pages.
This policy is not passive — there are concrete actions you can take at any point. Your account holds a record of the information we have on file. To review what we hold, contact support and request a data summary; we will respond through the same channel you used to reach us. If any detail is wrong — a wallet identifier, a registered email address, a contact number — you can submit a correction request directly to support with the correct information and proof of ownership where required. Raising a question about how a specific piece of your data is used does not require you to close your account first. You can ask, and we will explain the basis for holding that data. If your question is not resolved through the standard support route, the policy contact address listed below is the next step. Every request is logged so you have a reference for follow-up.
Contact support to request a summary of the personal data held on your account. Specify the account email you registered with so the team can locate your file without delay.
Submit a correction request if any stored detail — wallet ID, email or contact number — is inaccurate. Include documentation that confirms the correct information; support will update the record and confirm completion.
If you want to understand why a specific item of your data is collected or retained, raise it through the support channel. You do not need to close your account to ask; a written response will follow through the same route.
For any privacy matter not resolved through the standard query path, use the dedicated policy contact address. Your request is logged at receipt so you have a reference number for tracking the outcome.
If you have a question about how your data is handled, there are published routes to reach our team. Use the channel that suits your situation — live chat for quick account queries, email for documented requests, and the on-site support page for escalations. We do not list operating hours we cannot verify; check the support page for current availability.
Open the chat widget from any page inside your account to ask a privacy question. Useful for quick queries about session data or wallet identifiers. A transcript can be requested at the end of the conversation.
Send a written request to the support email address listed on the Contact page. Email is the recommended route for correction requests or data summaries that require a documented response and a reference number.
The support page at 00hi77 lists current contact options and any updates to response routing. Check there first if you are unsure which channel to use for your specific privacy query or escalation.
Our data practices are built around keeping your account stable and your payment records accurate. These four areas cover the main controls in place and how to interact with them if you need to.
We use cookies to keep your session active across pages and to remember your account state on the device you last used. You can clear cookies through your browser settings; this will end your current session and require a fresh login on your next visit.
Your password and any linked wallet identifier — Nagad, Upay or Bank Transfer details — are stored under access controls that limit who inside the platform can view them. We do not display full wallet numbers in your account panel; only masked references are shown.
We keep account records while your account is open and for a period after closure, as required under applicable rules. The specific retention period for your account type is available on request through the support email route listed on the Contact page.
To update stored data or query a retention decision, email support with your account reference. Requests are acknowledged at receipt, and a written outcome is sent once the review is complete. You do not need to initiate a withdrawal first.
These are the questions we receive most often about data, account records and your rights under this policy. Each answer points to the specific step or contact route you need.
We collect your registration details — name, email address and contact number — along with the wallet identifier you link for Nagad, Upay or Bank Transfer transactions. Device and browser signals are also recorded to keep your session stable across visits.
Yes. Contact support by email with your registered account address and request a data summary. We will compile the records held on your account and return them through the same email channel. There is no fee for a standard data summary request.
Your Nagad, Upay or Bank Transfer details are shared only with the payment processor needed to complete a transaction you have started. That sharing is limited to the minimum data the processor requires. We do not share payment identifiers for marketing or profiling purposes.
Account data is retained for a period after closure as required by applicable rules. The exact duration depends on your account type and applicable local requirements. You can request the specific retention period that applies to your account through the support email route.
Submit a correction request to the support email address listed on our Contact page. Include the detail to be corrected and any supporting documentation confirming the accurate information. Support will update the record and send written confirmation once the change is made.
This policy covers your account data regardless of where you connect from. However, access to 00hi77 and the availability of features depend on your local law and eligible regions. Local legal requirements in your jurisdiction may override or supplement what this policy states.